PRIVACY POLICY

This Privacy Policy outlines how Demetra New York, INC (referred to as "we", "us", or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the www.demetrabeauty.com website (referred to as "the Website"). This Privacy Policy applies to the Website and all products and services offered by Demetra New York, INC.

 

1. Information We Collect

1.1. Personal Identification Information: We may collect personal identification information from users in a variety of ways, including when users visit our Website, register on the Website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or engage in other activities on the Website. Users may be asked for their name, email address, mailing address, phone number, and payment information.

1.2. Non-personal Identification Information: We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, technical information about users' means of connection to our Website, such as the operating system and the Internet service providers utilized, and other similar information.

2. How We Use Collected Information

2.1. We may collect and use users' personal information for the following purposes:

• To improve customer service: Information provided by users helps us respond to customer service requests and support needs more efficiently.

• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.

• To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails: We may use the email address to send users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. How We Protect Your Information

3.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

4. Sharing Your Personal Information

4.1. We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Changes to This Privacy Policy

5.1. Demetra New York, INC has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

6. Your Acceptance of These Terms

6.1. By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

7. Contacting Us

7.1. If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at info@demetrausa.com or use the chat at the homepage.

This Privacy Policy was last updated on 4/4/2024.

By using the Demetra Beauty Global website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.